Friday, December 21, 2012

Image Management- the New HR Challenge



Along with the need for enhancing the image of organisations felt for long, comes the need to build the Employee image. In short, along with Employer Branding, a major function of HR, comes now the need for an Employee Branding

Everyone remembers that very important day in their lives, be it the Campus selection interview, wedding, first overseas meeting or any other major event when we had to make an impression either personally or professionally. A recent article in the papers mentioned the huge amounts men spent on personal grooming, to look and feel well. Women have been traditional spenders on this count. Wannabe brides and grooms prepare for months in advance to look their best for the most eventful occasion of their lives.

Corporates have always felt the need for presenting themselves better at every forum. And over the years, the need for improving their corporate image especially through its people has gained considerable attention as an essential prop when doing business internationally.

The ABCs of Image( Appearance, Behaviour, Communication), help make those willing to undergo a transformation, more poised, polished and confident with one’s own authentic style. One may be tall, short, obese or even the most self conscious; these programs have helped transform persons in a manner that  help most revel in their own potential, leading on to tremendous success in the way they conduct themselves.

A person’s appearance directly affects his credibility, capabilities, body language and others’ perception about him. While for individuals, the impact would be restricted to a few close associates, for corporates, it could make or mar their business, especially where the global standards are concerned. One’s image speaks volumes even before the handshake or introductory remarks.

The Power of the Glance- the 3 second window one gets before actual exchange of words, is critical given the tremendous demand on one’s time and the quicker one is able to sum up a person, the faster  the chance of closing a deal. In a competitive market one needs more than just a smile and a firm handshake to move things. Image experts now work on a person from head to toe, not just the physical aspects, but also the inner self and feelings; all to build the personal brand. Experts teach individuals how to take control of their image, to project an image that helps others regard you more favourably. By combining personal and professional aspects of one’s life, Image consultants help create a powerful presence that enables one to:

1.       Have the right clothes selection for different occasions
2.       Dress attractively befitting one’s physical body shape
3.       Choose the right words to present a case,
4.       Leave a lasting impression on the audience.

Image Consulting is a young concept and has some leading practitioners such as Judith Rasband, Ferial Youakim and other well established institutions around the world, offering an array of programs to both budding consultants as well as corporates. In India, Image consulting is more recent but fast growing to be a major player with a large number of corporates and individuals getting more conscious of the need to project themselves more professionally both for their personal as well as professional circles. Increasing globalisation is exposing corporates to the international arena where business demands are more stringent and cultural strains different, with different dress codes, etiquette, body language and communication rules. India’s acknowledged technical talent and business accumen find major hurdles in projecting the right image, often leaving them behind others from emerging countries.

There is therefore a crying need for the Indian corporates to transform themselves to be more presentable before the world. Our individually brilliant professionals need to repackage themselves in an image easily understood by the rest of the world. The HR and Training community must become more aware of the areas where such Image management is needed, not just for the overseas market but also to overhaul the current levels of image maintenance. Hence management schools, professional institutes, political academies as well as anyone who needs to be in the public eye, is getting more conscious of the image factor in their lives.

Having been introduced to Image Consulting by a few friends who have transformed themselves after undergoing these programs, I thought it fit to bring to the notice of my fellow HR professionals and all senior functionaries, the need to have a serious look at how we can make considerable improvements in the way we run and manage our image. As we have all been advised from our young days; first impressions create a lasting impact. And in these hectic days, the time available to make that first impression is extremely limited, as short as 3 seconds. So let us spend some time planning for those 3 seconds.

Your comments on the need to get involved in the Image Management process are most welcome.

Job Xavier
98923 29188
jobxavier@hotmail.com

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