Friday, January 25, 2013

Complete the Case Study

Hi,

I will start a series of  anecdotes which will only have the first  few paras  from me, leaving the rest to be filled by any one interested, on the same theme as in the title.After some good responses have been recd., I will gather all the additions and make out a good case study on the topic and repost here.

Like? Let me start with the first one.

1. The Imperial Joker

The boss was annoyed that in spite of reminders over an entire week, his team had not only failed to deliver a big order, but no one communicated with the client on the status of the order.Early on Monday after another round of complaints from the Client who met him at a party the previous night, the Boss called for a meeting of 3 key  team members from Production, marketing and Quality.
All 3 had valid excuses, the production guy was waiting for the Quality Team to pass the first sample; the Q.C Manager was awaiting feedback from the marketing on the specs used  to justify the price offerred. In short, the product was nowhere near ready as per the ordered numbers.The Company could lose the oeder, return the advance, suffer a loss and also lose face in the market as also for the Boss, with a good friend.

All this while, the Boss' executive Assistant, a sharp guy but with a tremendous sense of humour ( all referred to him as the Court Jester/ Imperial Joker) came up with this brilliant idea
"Boss", he said----------

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